How does it work
- Does Cashrewards have an App?
- Will I still earn cashback if I browse other sites first?
- My stores Shop Now link isn't working
- How long do I have to complete my purchase after activating cashback?
- How does it work?
- Will I receive cashback if I use a coupon code?
- How do I know what Amazon category my purchase falls under?
- When will my cashback be approved?
- Why is my cashback pending?
- What is Cashrewards?
- Can I stack my cashback with other offers?
- Why does the confirmation period vary from store to store?
- I forgot to click through Cashrewards!
- What do I need to provide in my invoice?
- Can you send me a physical Gift Card?
- Important changes to our in-store offering
Troubleshooting
- How do I get in touch with you?
- My favourite store isn’t on Cashrewards, what can I do?
- A Shop Now link isn’t working
- Why is Cashrewards not available in my region?
- How can I ensure my purchases are tracked with Cashrewards?
- Is my browser set up correctly to shop with Cashrewards?
- Why was my cashback declined?
- What does it mean if my transaction is not attributed to Cashrewards?
- I haven’t received the item that I bought through Cashrewards
- Why is my Cashrewards coupon code not working?
- What happens if I make a return?
- Why has a store disappeared?
Cashrewards through the ANZ Plus app
Cashrewards Notifier for mobile
- What is the Cashrewards Notifier for mobile?
- Will it pop up on every webpage/be annoying?
- Is it safe to use?
- Will it track all my web browsing behaviour?
- How do I install it?
- What version of the app do I need?
- Why/when is it going to be available for Android/other browsers?
- Why do I need this in my life?
- How do I use it?
- What information can Cashrewards see if I allow all access?
- Why do I have to remove cross-site tracking?
- How long will a retailer cashback remain active after clicking 'Activate Now'?
- How do I know if the merchant that I’m shopping at has Cashback?
- How do I know how much Cashback I will get?
- Should I turn off other Safari extensions to ensure proper cashback tracking?
- I’ve lost track of the instructions. How do I set up the Cashrewards Mobile Notifier on iOS Safari?
- How do I deactivate the Mobile Extension on Safari?
Cashrewards through the ANZ App
- How do I join ANZ to see Cashrewards offers through the ANZ App?
- Are the Cashrewards offers displayed in the ANZ App different to those available on Cashrewards?
- Where can I see Cashrewards offers that are not displayed on the ANZ App?
- Where do I find offer details for Cashrewards offers displayed in the ANZ App?
- There is a different rate for the same offer on the ANZ App versus the Cashrewards website. Which rate is accurate?
- Why is Cashrewards showing me offers in the ANZ App?
- Who should I contact if I have queries about Cashrewards offers on the ANZ App?
Tracking Tips
- How does transaction tracking work?
- How can I ensure my purchases are tracked with Cashrewards?
- Why does adblocker software cause transaction tracking to fail?
- Why is my cashback untracked or declined if I click on third party sites or advertisements while making a purchase via Cashrewards?
- What does "attributed to another marketing channel" mean?
- What is “Prevent Cross-Site Tracking”?
- How do I disable “Prevent Cross-Site Tracking”?
- How long does it take for transactions to appear in my Cashrewards account?
- How do I enable tracking on the merchant iOS app’s and why is it required?
- What should I do if I experience an error at the payment gateway on a merchant’s site or app?
- Why am I required to accept cookies on a merchant’s site?
- Did you initiate your purchase by clicking through Cashrewards?
- What happens if a Merchant app auto-opens when I click through Cashrewards?
- Do VPNs interfere with transaction tracking?
- Why do I need to return and click through Cashrewards for each purchase?
- Why do I need to reactivate the Notifier?
- Why should my shopping cart be empty before clicking from Cashrewards?