Tracking Tips

How does transaction tracking work?
Cashback sites earn commissions from merchants when customers make purchases through their platform. Here’s how tracking of those transactions typically wo...
Sat, 21 Sep, 2024 at 3:06 PM
How can I ensure my purchases are tracked with Cashrewards?
To ensure your purchases are tracked with Cashrewards:  Always click through to the store's website from Cashrewards website or app, or activate th...
Thu, 5 Dec, 2024 at 9:13 AM
Why does adblocker software cause transaction tracking to fail?
Adblocker software can interfere with transaction tracking because it may block or alter the tracking scripts or cookies used to record your purchase. These...
Tue, 17 Sep, 2024 at 5:01 PM
Why is my cashback untracked or declined if I click on third party sites or advertisements while making a purchase via Cashrewards?
Cashback sites earn commissions from merchants for directing customers to their platforms. When you click on other sites or advertisements during your purch...
Tue, 17 Sep, 2024 at 5:02 PM
What does "attributed to another marketing channel" mean?
"Attributed to another marketing channel" means that the commission for a sale or transaction is given to a different source or advertiser other t...
Tue, 17 Sep, 2024 at 5:02 PM
What is “Prevent Cross-Site Tracking”?
"Prevent Cross-Site Tracking" is a privacy feature in web browsers designed to limit how advertisers and websites track your online activity acros...
Tue, 17 Sep, 2024 at 5:03 PM
How do I disable “Prevent Cross-Site Tracking”?
To disable "Prevent Cross-Site Tracking" in your browser, follow these steps based on the browser you're using:  Safari (macOS/iOS):  macOS...
Tue, 17 Sep, 2024 at 5:06 PM
How long does it take for transactions to appear in my Cashrewards account?
Tracking times vary by merchant. Most transactions will appear within a few hours, but some may take a few days or longer to show up as pending. Check your ...
Tue, 17 Sep, 2024 at 5:06 PM
How do I enable tracking on the merchant iOS app’s and why is it required?
To ensure that transactions are tracked and cashback is received when using merchant iOS apps, make sure that tracking is enabled. When shopping app to app,...
Tue, 17 Sep, 2024 at 5:07 PM
What should I do if I experience an error at the payment gateway on a merchant’s site or app?
If you experience an error at the Merchant’s payment gateway after clicking from Cashrewards, the transaction will not be tracked and cashback cannot be ear...
Tue, 17 Sep, 2024 at 5:08 PM

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