There are a few reasons why your Cashback may be declined: 

• If you do not adhere to our Cashback guidelines and your transaction is attributed to another website. 
• If you use a coupon code that was not advertised on Cashrewards. 
• If you have purchased an item that the store has deemed ineligible for rewards. 
• If you have cancelled, returned or requested a refund on a transaction. 

Cashback may also be removed from your account due to non-use, in accordance with the Cashrewards Terms of Use.