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CASHREWARDS Help Centre
Gift Cards
Gift Cards
How can I make a gift card purchase via Cashrewards?
When do Gift Cards expire?
How do I view my Gift Card order history?
Why do merchants provide different denominations for their digital Gift Cards?
Why do I have purchase limits on my account?
What happens if a Gift Card merchant goes into liquidation or no longer exists?
What is a digital Gift Card?
Why do I need to enter my address when buying an electronic Gift Card?
Where can I find my purchased digital Gift Cards?
What email address was my Gift Card sent to?
When will I be able to access my digital Gift Card purchase?
Can I print a digital Gift Card?
How do I redeem a digital Gift Card?
What is my digital Gift Card balance?
Why is the balance of my Gift Card not reducing after I use my Gift Card?
Are digital Gift Cards refundable?
Why did my digital Gift Card not work?
Where can I find deleted digital Gift Cards?
Why have I not received my digital Gift Card?
Can I store Gift Cards that I did not purchase via Cashrewards in the Cashrewards Wallet?
How do I activate my digital Gift Card?
How do I mark my digital Gift Card as used?
I sent my digital Gift Card to the wrong email address.
Why is my Gift Card locked?
Why can’t I redeem my Gift Card?
I accidentally marked my Gift Card/Voucher as archived.
What happens if my device is lost, stolen or damaged?
Can I top up the balance of my Gift Card?
Do I need to use the Gift Card in one transaction?
How do I send a Gift Card to someone else?
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