CASHREWARDS Help Centre
Manage My Account
I’ve forgotten my password, what do I do?
I want to change my email address/password/details.
What is Two-Factor Authentication?
How to set up Two-Factor Authentication?
How do I know my details are secure?
Can I have multiple Cashrewards accounts?
How do I unsubscribe from Marketing emails?
How do I close my account?
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Why is 'My Rewards Balance' at $0?
When will my rewards be available?
Why does the confirmation period vary from store to store?
What is the difference between 'Available Rewards' and 'My Rewards Balance'?
My Cashback did not track
Why can’t I submit a Cashback Claim for a missing transaction for 7 days?
Why does My Rewards Balance' fluctuate?
Why is my transaction or Cashback amount different than I expected?
Why was my Cashback declined?
What do the symbols mean next to my transactions?
Why is my Cashback for Woolworths Gift Cards not listed in my “Available Rewards”?
I purchased using one currency, why is my transaction displaying in another?
How is the exchange rate calculated?
What does 'Bank Payment Reversal' mean?
How do I enter or change my payment details?
PayPal button is not working to link my PayPal account
See all 16 articles
Choosing Your Cashrewards payment method
How do I get paid?
My bank account details have not been accepted.
After my payment request, how long does it take to receive my rewards?
Why haven't I received my Cashrewards payment?
I withdrew my rewards to a closed bank account.
See all 6 articles
Refer a Friend
How do I Refer a Friend?
How many friends can I invite?
My friend signed up from my referral link but my bonus is still pending.
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