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CASHREWARDS Help Centre
My Account
Account Management
What is two-factor authentication?
How do I set up two-factor authentication?
How do I change my email address?
How do I change my password?
How can I update my mobile number?
How do I link a bank account?
How do I link a PayPal account?
I'm getting an error that my details are already linked to another account
How do I know my details are secure?
Can I have multiple Cashrewards accounts?
How do I close my account?
How do I unsubscribe?
Why has Cashrewards requested a Know Your Customer (KYC) check?
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My Rewards
My transaction or cashback amount did not track correctly
Why did my purchase track in a foreign currency?
My cashback didn't track
I can’t see the Send a claim button
Why did my rewards balance reduce to $0?
Withdrawing Cashback
I am having troubles linking my PayPal account
How do I withdraw my cashback?
Why can't I withdraw my cashback?
How long does it take to receive my withdrawal?
I withdrew my rewards to a closed bank account
What does Bank Payment Reversal mean?
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