Account Management
- What is two-factor authentication?
- How do I set up two-factor authentication?
- How do I change my email address?
- How do I change my password?
- How can I update my mobile number?
- How do I link a bank account?
- How do I link a PayPal account?
- I'm getting an error that my details are already linked to another account
- How do I know my details are secure?
- Can I have multiple Cashrewards accounts?
- How do I close my account?
- How do I unsubscribe?
- Why has Cashrewards requested a Know Your Customer (KYC) check?
My Rewards
- My transaction or cashback amount did not track correctly
- Why did my purchase track in a foreign currency?
- My cashback didn't track
- I can’t see the Send a claim button
- Why did my rewards balance reduce to $0?
- Why was my cashback declined?
Withdrawing Cashback
- I am having troubles linking my PayPal account
- How do I withdraw my cashback?
- Why can't I withdraw my cashback?
- How long does it take to receive my withdrawal?
- I withdrew my rewards to a closed bank account
- What does Bank Payment Reversal mean?