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There are a few reasons why your transaction or cashback amount may be different than expected:  Cashback often reports exclusive of GST as most stores...

Certain stores that have a global presence report their transactions to Cashrewards in a foreign currency – even if you have shopped in Australian dollars. ...

Here are some of the reasons why your cashback might not have tracked:  Your transaction was made less than 7 days ago - It can take up to 7 days for ...

The Send a claim button will appear once the 7 day tracking time frame has lapsed.  If your transaction was made over 60 days ago, the Send a claim button ...

If an account is inactive for over 12 months, our system will process an "inactive transaction" to remove all unclaimed cashback. In order to pre...

There are a few reasons why your Cashback may be declined:  • The purchased category had a 0% cashback rate. • The transaction may have been ful...