Help centre

Two-factor authentication adds a second layer of security to your Cashrewards account. Enabling two-factor authentication will trigger a verification code ...

To enable two-factor authentication, click here or navigate to Settings > Mobile number, or Settings > Account summary > Mobile number in our app....

You can change your email address here, or navigate to Settings > Email address or  Settings > Account summary > Email address in our app. Simply ...

If you are logged out of your Cashrewards account and have forgotten your password, click the forgot password link and follow the prompts to reset your pas...

If you have access to your old mobile number, you can update this information yourself here or by navigating to  Settings > Mobile number. Enter your new...

You can link an Australian bank account here or by navigating to Settings > Linked accounts. Click link your bank account, enter your account name, BSB a...

Only verified PayPal accounts can be linked to Cashrewards. If your PayPal account is not verified, please contact PayPal for assistance and ensure your ver...

Certain details including shared bank, PayPal accounts, cards and mobile numbers can only be linked to one Cashrewards account. You will not be able to link...

Any information you share with us is stored securely using the latest encryption technology and we are constantly updating our security measures.  Two-fac...

No, only one Cashrewards account per member is allowed in accordance with our Terms of Use. If you do have more than one account, we are unable to merge yo...