Tracking Tips

Why am I required to accept cookies on a merchant’s site?
Accepting cookies is necessary for the merchant to confirm your transaction with Cashrewards. If asked to allow cookies on the Merchant site, please accept ...
Tue, 17 Sep, 2024 at 5:08 PM
Did you initiate your purchase by clicking through Cashrewards?
Ensure you click the:  “Shop Now” or “Buy Now” button on the Cashrewards merchant page from the Cashrewards website; or   app or click “Activate Now” fro...
Tue, 17 Sep, 2024 at 5:09 PM
What happens if a Merchant app auto-opens when I click through Cashrewards?
Auto-opening of a merchant app is beyond our control, and transactions will only be tracked and eligible for cashback if app to app tracking is enabled. Ple...
Tue, 17 Sep, 2024 at 5:09 PM
Do VPNs interfere with transaction tracking?
VPNs may sometimes interfere with transaction tracking. When you use a VPN, your IP address appears as if it’s from a different location, which can affect h...
Tue, 17 Sep, 2024 at 5:09 PM
Why do I need to return and click through Cashrewards for each purchase?
Tracking for some merchants is limited to one tracking click per purchase. This requirement is not controlled by Cashrewards, to avoid untracked transaction...
Tue, 17 Sep, 2024 at 5:09 PM
Why do I need to reactivate the Notifier?
Cashback tracking activation via the Notifier is valid for one transaction only. Re-activating the notifier will guarantee a fresh tracking click is generat...
Tue, 17 Sep, 2024 at 5:10 PM
Why should my shopping cart be empty before clicking from Cashrewards?
Make sure your shopping cart on the merchant website is empty before clicking Shop Now from Cashrewards. Some Merchants will decline cashback transactions a...
Tue, 17 Sep, 2024 at 5:11 PM

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