Gift Cards

Can I extend my Gift Card expiry date?
Gift Cards cannot be extended past their expiry date.  Please read the Merchant Terms and Conditions to understand the expiry period prior to purchase.
Mon, 16 Oct, 2023 at 8:01 AM
What happens if I don’t use all the money on a Gift Card before the expiry date?
Gift Cards are valid for the period specified in the product description and must be used before the expiry date. Any unused portion of a Gift Card will be ...
Mon, 16 Oct, 2023 at 8:01 AM
What happens to my cashback if my Gift Card purchase is cancelled/rejected?
If your Gift Card purchase is cancelled or rejected, you will not be eligible for cashback on the transaction as you will not have been charged for the Gift...
Mon, 16 Oct, 2023 at 8:01 AM
Why do I need to link a credit card to my Cashrewards wallet to buy Gift Cards?
The only way to buy Gift Cards via Cashrewards is by linking your Australian issued Visa or Mastercard credit or debit cards.   Details for how to link a c...
Mon, 16 Oct, 2023 at 8:01 AM
How do I verify my Credit/Debit card when I first link it to my Cashrewards account?
For security purposes, members are required to verify their Australian issued Visa or Mastercard Credit and Debit cards before they can be used to purchase ...
Mon, 16 Oct, 2023 at 8:01 AM
What happens if I can’t verify my credit/debit card?
In order to purchase Gift Cards via Cashrewards, you must link and verify an Australian issued Visa or Mastercard, credit or debit card.    To verify yo...
Mon, 16 Oct, 2023 at 8:01 AM
Why is “Cashrewards” showing on my credit/debit card statement?
When you purchase a digital Gift Card via Cashrewards, these purchases appear on your card statement with the descriptor “Cashrewards”.
Mon, 16 Oct, 2023 at 8:01 AM
Why have you charged my credit/debit card an amount between AUD$0.01 - $2.99?
As part of the card verification process, when you link your credit/debit card to your Cashrewards Wallet, a temporary pre-authorisation value shows on your...
Mon, 16 Oct, 2023 at 8:01 AM
Why is my credit/debit card being blocked/rejected?
Your card cannot be linked to the Cashrewards Gift Card Wallet if your credit/debit card is not verified or if you are attempting to use an international cr...
Mon, 16 Oct, 2023 at 8:01 AM
How do I “swap” my Swap Gift Card?
Once you purchase your Swap Gift Card, you will receive an email from Cashrewards with your card number, PIN, and a link to a third-party website 'Swap...
Wed, 20 Dec, 2023 at 3:17 PM

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