Gift Cards

When will I be able to access my digital Gift Card purchase?
Once an order has been successfully processed, a confirmation email will be sent to the email address associated to your Cashrewards account.   Digital ...
Mon, 30 Oct, 2023 at 11:10 AM
Can I print a digital Gift Card?
Yes, digital Gift Cards can be printed and presented in-store for redemption.  See individual merchant terms regarding the use of Gift Cards for in-store ve...
Mon, 16 Oct, 2023 at 8:02 AM
How do I redeem a digital Gift Card?
The Cashrewards Wallet enables you to quickly receive and store your purchased Gift Cards in a digital format to allow easy access to them while on the move...
Mon, 16 Oct, 2023 at 8:02 AM
What is my digital Gift Card balance?
The Cashrewards Wallet will show the original purchase value of the Gift Card however the balance will not automatically update as you make purchases using ...
Mon, 16 Oct, 2023 at 8:02 AM
Why is the balance of my Gift Card not reducing after I use my Gift Card?
The Cashrewards Wallet will show the original purchase value of the Gift Card however the balance will not automatically update as you make purchases using ...
Mon, 16 Oct, 2023 at 8:02 AM
Are digital Gift Cards refundable?
Once a Gift Card has been ordered it cannot be refunded, cancelled or exchanged.  
Mon, 16 Oct, 2023 at 8:02 AM
Why did my digital Gift Card not work?
If you are having issues redeeming your digital Gift Card, please check the balance of the card with the merchant to ensure it has sufficient funds.  You ca...
Mon, 16 Oct, 2023 at 8:01 AM
Where can I find deleted digital Gift Cards?
You can access your Cashrewards Wallet by clicking on ‘My Gift Cards’ from the settings section of your Cashrewards account.  Once in the Cashrewards Wallet...
Mon, 16 Oct, 2023 at 8:02 AM
Why have I not received my digital Gift Card?
Digital Gift Cards can take up to 72 hours to appear in your Cashrewards Wallet.  If you have still not received your digital Gift Card after that time, ple...
Mon, 16 Oct, 2023 at 8:01 AM
Can I store Gift Cards that I did not purchase via Cashrewards in the Cashrewards Wallet?
No, the Cashrewards Wallet is only for Gift Cards purchased via Cashrewards.
Mon, 16 Oct, 2023 at 8:02 AM

Can't find what you need? We're here to help.

Contact Us