Activation Bonuses

What is an activation bonus?
An activation bonus is a bonus that requires activation (e.g. by clicking an “Activate” button), which may be sent to members via an email directly from Cas...
Thu, 17 Apr, 2025 at 8:40 AM
How do I know if I qualify for a bonus?
You will qualify for a bonus if you meet the eligibility criteria and other terms and conditions of that bonus offer as made available to you.  You can ...
Thu, 17 Apr, 2025 at 8:41 AM
Why was my bonus declined?
Bonuses will be declined if the terms and conditions of the bonus offer are not met.  In most instances, a qualifying purchase is required. If no purcha...
Thu, 17 Apr, 2025 at 8:42 AM
When will my bonus be approved?
Your bonus will be approved once the qualifying purchase has been approved by the store, or such other date outlined in the bonus offer terms and conditions...
Thu, 17 Apr, 2025 at 8:43 AM
Where can I see bonuses offers that I activated?
Depending on the bonus offer, you’ll be able to see the progress of your bonus offer on the For You page, or you’ll see the bonus as Pending under My Reward...
Thu, 17 Apr, 2025 at 8:44 AM
How do I access the “For You” page?
The For You page contains all your favourite brands, your recently viewed stores and personalised bonus offers just for you. The For You page is accessi...
Thu, 17 Apr, 2025 at 8:45 AM
Why are bonuses on my “For You” page not displaying in the transaction list on the “My Rewards” page?
Bonuses on the For You page will only form part of your My Rewards transaction list when they are approved.   You can track the progress of your bonus on th...
Thu, 17 Apr, 2025 at 8:45 AM
Why do bonuses on the “For You” page differ between web and app?
Some promotional bonuses are targeted to specific channels.  For example, if the bonuses requires you to make a qualifying purchase via the Cashrewards app ...
Thu, 17 Apr, 2025 at 8:46 AM
What do I do if bonus activation is not working?
If you have successfully activated your bonus offer on the For You page, the status will change to “Active”.  If the status does not update, please refresh ...
Thu, 17 Apr, 2025 at 8:46 AM
I’ve made purchases under the bonus offer, why has my bonus status not updated to “Pending Approval” ?
There are a number of reasons why your bonus status on the For You page may not have updated to Pending Approval: ·       Your purchase did not meet the...
Thu, 17 Apr, 2025 at 8:47 AM

Can't find what you need? We're here to help.

Contact Us