Help centre

Each In-Store Offer page on Cashrewards clearly displays an Estimated Approval time frame. If an eligible transaction is refunded or reversed within the E...

Yes, if the Cashback does not automatically report to your account, we will need to see the details of your receipt to investigate. Please be sure to retain...

Pending cashback will not appear in your account if the linked Visa or Mastercard used for the transaction is removed from Cashrewards. If you wish to remov...

If an eligible Visa or Mastercard linked to your Cashrewards account expires, is cancelled, suspended or is otherwise not useable, it will not be eligible...