If you are having trouble logging in to your Cashrewards account, please check the following: 

  • Are you currently outside Australia? Please note that Cashrewards can only be accessed from Australia. 
  • If you are using the website, do you have any VPN or Ad-Blockers active? If you do, please disable them and check again. 
  • If using the website, please clear the cache and cookies in your browser and try logging in again. 
  • If you are using the app, is it updated to the latest version? If not, please update your app and try logging in again.  

If this does not work for you, please reach out to our Member Services Team.