My Rewards
As per our Terms of Use, in order for an account to remain active, a member must have logged on and clicked through to a store within the preceding 12 mont...
Wed, 10 Jul, 2019 at 2:13 PM
Rewards for an online purchase will generally become available 30-120 days after your transaction. If you have booked a flight, holiday or rental vehicle t...
Wed, 10 Jul, 2019 at 3:56 PM
There are a number of factors that dictate the confirmation period of your rewards. Estimated approval periods are set by the store and are tailored to thei...
Mon, 8 Apr, 2019 at 1:52 PM
Your Cashrewards account displays two rewards balances. The balance titled “My Rewards Balance” consists of all pending AND approved Cashback amounts that h...
Wed, 10 Jul, 2019 at 3:53 PM
For the majority of our partnered stores it can take up to 7 days for your transaction to track into your Cashrewards account as pending. Please wait until...
Fri, 22 Nov, 2019 at 12:49 PM
While you'll usually see your transaction reflected in your Cashrewards account soon after your transaction is made, it may take up to 7 days on some oc...
Wed, 10 Jul, 2019 at 2:15 PM
There are a few reasons why your Rewards Balance may fluctuate: If you were to cancel a transaction or return items that you’ve purchased through Cashre...
Wed, 10 Jul, 2019 at 2:15 PM
There are a few reasons why your transaction or Cashback amount may be different than expected: Some stores choose to make certain items ineligibl...
Wed, 10 Jul, 2019 at 3:56 PM
There are a few reasons why your Cashback may be declined: • If you do not adhere to our Cashback guidelines and your transaction is attributed to a...
Wed, 10 Jul, 2019 at 2:16 PM
There are multiple symbols used in your My Rewards page within your Account. These are as follows: Blue Tick - Your Cashrewards Cashback has been ...
Wed, 10 Jul, 2019 at 2:17 PM